Certifications & Awards



We are 100% committed to achieving the highest possible safety and security standards for our valued customers, passengers and our employees, partners and facilities. We are proud to receive, successfully renew the ISAGO (IATA Safety Audit for Ground Operations) Accreditation and make it happen during daily operations as we understand that safety is every-body’s business


The ISO 9001:2015 quality management certification has been long awarded back in 2007 and successfully renewed in recognition of our excellent compliance and delivery of high quality ground services.

SSQ (Safety – Security – Quality) POLICY​

SSQ program is one of our key safety initiatives to highlight the following:

Apply safety best practices to build the highest commitment to safety

Identify and reinforce safety-related behaviours in daily operations

Engage staffs at all levels to aim at continuous safety improvements

Take various site audits to monitor and measure safety


We have received various awards, trophies, complimentary letters from our valued customers. Typical awards include Platinum Station from Qatar Airways, Station of the Month Worldwide from Turkish Airlines, Station of the Month (Baggage Handling) from Emirates Airline, Best Station Worldwide of 2018 from Turkish Airlines, Best Station-Ancillary Services 2018 from T'way Air, Prefer Seat Best Selling Staff in 2018 from Asiana Airlines, etc.

Best Station Worldwide

Turkish Airlines

Best Station-Ancillary Services

T'way Air

Best Station In Sea - Customer Services

Uni Airways

Platinum Station

Qatar Airways

Station of the Month - Baggage Handling

Emirates Airline

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