Certifications & Awards
We are 100% committed to achieving the highest possible safety and security standards for our valued customers, passengers and our employees, partners and facilities. We are proud to receive, successfully renew the ISAGO (IATA Safety Audit for Ground Operations) Accreditation and make it happen during daily operations as we understand that safety is every-body’s business
The ISO 9001:2015 quality management certification has been long awarded back in 2007 and successfully renewed in recognition of our excellent compliance and delivery of high quality ground services.
SSQ program is one of our key safety initiatives to highlight the following:
Apply safety best practices to build the highest commitment to safety
Identify and reinforce safety-related behaviours in daily operations
Engage staffs at all levels to aim at continuous safety improvements
Take various site audits to monitor and measure safety
We have received various awards, trophies, complimentary letters from our valued customers. Typical awards include Platinum Station from Qatar Airways, Station of the Month Worldwide from Turkish Airlines, Station of the Month (Baggage Handling) from Emirates Airline, Best Station Worldwide of 2018 from Turkish Airlines, Best Station-Ancillary Services 2018 from T'way Air, Prefer Seat Best Selling Staff in 2018 from Asiana Airlines, etc.
Outstanding Team Award
Scoot
The Top Scorecard Performance 2025
Qatar Airways Cargo
Best Operation Partner 2024
Turkish Airlines
Best Station Worldwide
Turkish Airlines
Best Station – Ancillary Services
T'way Air
Best Station In Sea – Customer Services
Uni Air
Gold Standard in Safety
Shenzhen Airlines
Best GHA Perfornance in Asia Pacific & Australasia Region For Financial Year 2024-2025
Qatar Airways
Best GHA Performance in APAC
Region Financial Year
2023–2024
Qatar Airways
Outstanding Contribution Award in 2024
Xiamen Airlines
Station of the Month – Baggage Handling
Emirates
Excellence Evaluation Ground Services Agent 2023 of The Extraordinary Contribution Award
Shenzhen Airlines
Best Local Partner 2024
Turkish Cargo
Best Local Partner and 2nd Best Ramp GHA 2023
Turkish Cargo
